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Treating Everyone Like a Volunteer

I started playing guitar in a rock band when I was 15 years old.  After one round of an apprentice band, where I learned “how to make it happen” from others, I started my own band.  I quickly learned...

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Prioritization is the Key Skill Managers Need

Early in my career, “TQM,” which stood for “Total Quality Management,” was a trend that swept the business world, led by famous gurus such as Edwards Deming and Joseph Juran.  It was also credited as...

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